No Follow Up Service

<p>So a technician arrived at our house on 19th May, to assess the problem. A whopping R750 rand call out fee at that. Then received a call a day or two later to ask if they can go ahead and order the new drum which was needed as old one faulty. It is now the 29th May....and still no indication as to when the work will be done / replaced etc....and you cannot get hold of them via their website!!!! So R750 spent, and still not closer to getting the machine fixed. Shocking Samsung!!!!</p>