No feedback since the beginning of March

Item: Samsung South Africa
Rating: 2
Author: Mzwandile M

I logged a query on the Samsung website and received an automated e - mail requesting that I redirect my query to Raul. This was at the beginning of March. Since then I have not received an acknowledgement of the query no any update despite sending 2 requests for an update.

Helpful (0)

Replies (1)

Samsung South Africa's replyOfficial

25 Mar 2015, 15:33

Hello mnc,

We acknowledge your comments posted on the Hello Peter Consumer Website.

Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.

We have assigned one of our skilled consultants to contact you and offer further assistance.

Kind Regards
Samsung South Africa

Samsung South Africa's reply25 Mar 2015, 15:33

Official