RM
Reshma M
1 reviews | Active since Sept 2011
28 Jul 2015, 10:18
NO FEEDBACK OF QUOTE
Hi i have been to the Woodmead Branch on the 23 July 2015 and handed in my TV for a Insurance quote, i have phoned nuberous time and the phone is always engaged or just rings, when i do get through i have been speaking to Neli and she keeps on promising me the person togive me a call and quote me. Eventually i made a big noise and demanded i need the quote she put me on hold and came back and gave me a price telephincally, i then said her i need a quote to me emailed to me, so far none.<br> <br> This is not the first time that SAMSUNG has been the worst company on feedback and customer service.
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Samsung South Africa's replyOfficial
28 Jul 2015, 12:43Hello ReshmaMakhan,
Thank you for bringing this to our attention and we would like to apologise for the treatment you have received from our service centre as this is not how we treat our customers.
This issue will be addressed with the service centre and we will make sure that the quote is sent to you with no further delays.
Once again we do apologise for the inconvenience caused.
Regards
Samsung South Africa.
Thank you for bringing this to our attention and we would like to apologise for the treatment you have received from our service centre as this is not how we treat our customers.
This issue will be addressed with the service centre and we will make sure that the quote is sent to you with no further delays.
Once again we do apologise for the inconvenience caused.
Regards
Samsung South Africa.
Samsung South Africa's reply28 Jul 2015, 12:43
Official
Hello ReshmaMakhan,
Thank you for bringing this to our attention and we would like to apologise for the treatment you have received from our service centre as this is not how we treat our customers.
This issue will be addressed with the service centre and we will make sure that the quote is sent to you with no further delays.
Once again we do apologise for the inconvenience caused.
Regards
Samsung South Africa.
Thank you for bringing this to our attention and we would like to apologise for the treatment you have received from our service centre as this is not how we treat our customers.
This issue will be addressed with the service centre and we will make sure that the quote is sent to you with no further delays.
Once again we do apologise for the inconvenience caused.
Regards
Samsung South Africa.