AvJ
André van Jaarsveldt
1 reviews | Active since May 2016
23 Jun 2021, 00:37
No feedback. Maybe for the best
After I contacted Samsung on the 12th of June already, they simply didn't ever bother to get back to me. In the past I had a poor quality Samsung product, and left a negative review, just to be removed by Samsung. What a terrible company, riding its name. I did not want this brand tv, but this is what my insurance paid for. Now I'm stuck with it..
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Replies (1)
Samsung South Africa's replyOfficial
23 Jun 2021, 09:08 Good morning André,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply23 Jun 2021, 09:08
Official
Good morning André,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS