ES
Elizabeth S
1 reviews | Active since Aug 2018
01 Dec 2022, 12:49
No Feedback/ Lack of Service
Reported my TV as damaged, technician came out last week Friday to assess and after phoning today to find out when TV will be collected for repairs I was informed that part was ordered (TV wasn't even opened up to see what was damaged) and I'll be called back and I'm still waiting for this supposed call Job# ***
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Samsung South Africa's replyOfficial
01 Dec 2022, 12:51Good day Elizabeth,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Samsung South Africa's reply01 Dec 2022, 12:51
Official
Good day Elizabeth,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN