NO FEEDBACK AFTER 7 DAYS

I would like to know as Samsung came and fetch my Samsung TV 65 inch Smart LED for repair 7 days ago and nobody phones me to say what is going on. I tried about 6 times phoning Samsung and my wife phoned about 9 times during working hours. SAMSUNG SA tel no *** and *** rings all day NO ANSWER<br> Please It would be nice to get it back ASAP as a lot of important sport is happening now and i don't have any access to watch it. This is very frustrating please phone me as I cannot get hold of SAMSUNG ROODEPOORT and tell me what is happening. In the meantime I did some research on these 65 Inch SAMSUNG SMART LED TV and saw that these give a lot of problems hope SAMSUNG does not sell these anymore. 2 years ago this TV was the best 3d smart TV of SAMSUNG and now ??? after only 2 years makes me wonder I don't even what to mention the price for that TV<br> Please Respond...<br> <br> Log nr:W.O. 2373 on 3 September