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<p>On the 19th of August I took my tablet to Samsung Service Centre on Constantia Kloof to request for the screen to be fixed as it was cracked. I was told it usually takes 2-3 days approximately to be fixed. To date I haven't received any correspondence/communication/feedback despite calling almost daily to beg for feedback. I always get told that the technical department is still busy. My sister needs it for school but the people I speak to are not even bothered. If you are unable to fix it, just let me know and I'll take it else where. Reference number is JC142806</p>