JD
Janine D
1 reviews | Active since Nov 2015
03 Nov 2015, 15:59
No feedback
I am hoping the relevant customer relationship representative will contact me. My reference number is ***. I have emailed zaservice@samsung and I have called to follow up. How long does it take to investigate whether your \no questions asked - no money asked"policy applicable to Galaxy S4 for 2 screen replacements is applicable only if I accept your quote of R1700 for a motherboard because if I do not accept it"
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
04 Nov 2015, 15:58Hello Jdemas,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
Samsung South Africa's reply04 Nov 2015, 15:58
Official
Hello Jdemas,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA