SL
Sifiso L

1 reviews | Active since May 2013

27 May 2015, 09:17

No feedback

Two weeks back i launched a complaint with samsung for my device that has been in for repairs for over 2 months. After a week of launching the complaint, a gentleman by the name of Siyabonga called me last Friday( 22/05/2014) and said he contacted the repair center and will call me back on Monday to tell me a way forward ( 25/05/2015) but he didn't. I called the samsung call center on Monday and yesterday leaving messages but still no feed back. <br> <br> <br> <br>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply27 May 2015, 16:59
Official
Hello sifisowinston,

We thank you for you for sharing your comments with us.
We believe that one of our Customer Services Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.

Kind regards
Samsung SA