1 reviews | Active since Dec 2016
No feedback ***
Ref: ********** 119 This is the second complaint i am loading against Samsung. I complained last week and someone called the next day and said they were going to sort this out and that was the last i heard of it. A week to wait for a phone call is unprofessional. I am not expecting my product to be fixed the same day as i complain i am merely expecting some urgency in trying to resolve the matter. I bought the dishwasher to use it not to stand washing dishes. I will be escalating this now to social media.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team
