ZS
Zanele S
1 reviews | Active since Mar 2015
07 Jun 2023, 09:34
NO EARPHONES RECEIVED
I can rate these ****mers -0 I could have. I got a contract from Vodacom around 23 May 2023, that had added earphones, watch Guess what I never got those earphones each time I call them Galaxy promotion NOBODY answers the phone. I sent email with proof of purchase I will get a response 10 days later asking me the same documents. STAY AWAY FROM SAMSUNG ,I should STICK TO IPHONE. Useless company with useless staff.
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Samsung South Africa's replyOfficial
07 Jun 2023, 09:42Good day, Zanele,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply07 Jun 2023, 09:42
Official
Good day, Zanele,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP