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Terence Scott-Turner
1 reviews | Active since May 2012
17 Jun 2020, 10:58
No delivery Samsung Galaxy buds PROMO
*** Samsung galaxy buds still not delivered after being told they would from June 1. Called last week and was told the right department would get back to me, still nothing. Assistance required ASAP.
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Replies (2)
Samsung South Africa's replyOfficial
17 Jun 2020, 11:00Good day Terence
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:LZ
Samsung South Africa's reply17 Jun 2020, 11:00
Official
Good day Terence
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:LZ
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Terence Scott-Turner's updateReviewer Update
29 Jun 2020, 11:20STILL no result here, and you have incredibly enough managed to send the buds to the ******* at the start. Absolutely useless. SEND ME MY BUDS NOW!
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Terence Scott-Turner's update29 Jun 2020, 11:20
Reviewer Update
STILL no result here, and you have incredibly enough managed to send the buds to the ******* at the start. Absolutely useless. SEND ME MY BUDS NOW!