No delivery of items for almost 3 weeks!!!

PLEASE everyone DO NOT buy any Samsung products online. Please go into store and rather buy it. This is my second review regarding Samsung as the first review they wanted to sweep it under the carpet. They don't even deserve one star. After 3 weeks I received my Tv and sound bar I ordered online. They kept going in circles every time a different agent called me and was telling me the same stories. The escalation to the CEO is a waste off time, as there is no involvement. I rented a TV for 3 weeks and they don't want to compensate me for it. I logged a return on the TV and now they want the sound bar back as well, yet it was two separate items purchased. Their service, sales and returns is absolutely useless and pathetic!!! I'm going to all social media platforms with this and no one must support Samsung online. They bribe us with their discount and 10% off but cant deliver. I'm getting the ombudsman involved now as well, and order for 40k isn't something I'm going to let slide for 3 weeks. Samsung must pay!