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Ilze N
1 reviews | Active since Feb 2020
11 Sept 2024, 17:35
No delivery - looks like ****
Have ordered a fridge-freezer 12 days ago. Never delivered!!!!! No tracking number provided, so cannot track your parcel. Customer care non-existent. Not answering emails & gets nowhere with whatsapp helpline!
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Samsung South Africa's replyOfficial
11 Sept 2024, 17:36Good day Ilze
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply11 Sept 2024, 17:36
Official
Good day Ilze
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM