SM
Sam M
1 reviews | Active since Jan 2023
30 May 2023, 18:31
No delivery for samsung buds
My claim for samsung buds was approved on the 13th April but delivery has not been done. I've been in contact with promotions call centre and no one knows what is happening with my claim
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
30 May 2023, 18:32Good day Sam
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply30 May 2023, 18:32
Official
Good day Sam
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's replyOfficial
31 May 2023, 16:59Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our promo team we'll advise accordingly.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our promo team we'll advise accordingly.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply31 May 2023, 16:59
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our promo team we'll advise accordingly.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our promo team we'll advise accordingly.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
SM
Sam M's updateReviewer Update
02 Jun 2023, 08:09there is no delivery and no communication from your promotions team.
SM
Sam M's update02 Jun 2023, 08:09
Reviewer Update
there is no delivery and no communication from your promotions team.