cN
calvin N

1 reviews | Active since Dec 2014

30 Dec 2017, 23:19

No Delivery

I used my points on Samsung rewards and 11 weeks later, no delivery. I was told the manager Renier will contact me but all he does is send me an email and still no delivery. My messages are now being ignored by Samsung rewards team

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Jan 2018, 11:43
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA