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c.ignoblis c.ignoblis

1 reviews | Active since Jun 2017

20 Jun 2017, 15:15

No Customer Service

<p>After years of loyal support to the Samsung brand </p> <p>I was excited to convince my Mother of the quality and support of the brand convincing her to buy 2 fridges and a dishwasher during the samsung promotionthat was ran late last year the buy and get promotion for plane flights or holiday weekends</p> <p> </p> <p>It is now the middle of 2017 and even though we have rep**** to every email and query sent our way nothing has come of this promotion and or prizes promised to us</p> <p>Severely dissapointed as I can only assume that this was false advertising and misleading from them</p> <p> </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jun 2017, 17:12
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA