DC
Dylan C

1 reviews | Active since Jan 2013

21 Sept 2015, 19:09

No Contact Made

I took in my Samsung S6 to the Samsung Service Centre on 16 September 2015.<br> <br> On this day, after waiting for 3 hours I was finally told my phone would be fixed for \Free". This was after the technician went to speak to the Manager. <br> <br> When I called back the first day"

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Sept 2015, 09:19
Official
Hello dmclarke,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA