1 reviews | Active since Mar 2014
no connectivity
<p>i am experiencing trouble for the past 2 weeks been on the phone with vodacom and nothing seems to work on google they say its a problem on the samsung j 3 2016 version... why sell the phone if you have this problem. the phone is not even 2 month old... i bought it at game east rand mall...</p>
Good day Eddie,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
Good day Eddie,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards,
Samsung SA
its been 3 days and still no phone call recieved from samsung regading to no data connectivity on the j3.... this is redicoulis... really the want you to buy the product but not willing to assist in any way..
its been 3 days and still no phone call recieved from samsung regading to no data connectivity on the j3.... this is redicoulis... really the want you to buy the product but not willing to assist in any way..
i recieved a call from samsung they directed me to one of their branches in boksburg... i was told my phone will get replaced only to find out then i got there its a repair centre and they don't replace phones at that branch. how can you direct me there only to find out its not what they said they would do. i was told he was gonna log a call to get the phone replaced... so where to now... i took time off work to get this done... and still my problem is not solved pls phone me on another no ********** 868
i recieved a call from samsung they directed me to one of their branches in boksburg... i was told my phone will get replaced only to find out then i got there its a repair centre and they don't replace phones at that branch. how can you direct me there only to find out its not what they said they would do. i was told he was gonna log a call to get the phone replaced... so where to now... i took time off work to get this done... and still my problem is not solved pls phone me on another no ********** 868