LN
Leranzo N
1 reviews | Active since Mar 2019
21 Jan 2021, 08:02
No concern for clients
Worst customer service ever im moving to iphone
Helpful (0)
Replies (5)0
Replies (5)
Samsung South Africa's replyOfficial
21 Jan 2021, 08:06Good morning Leranzo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply21 Jan 2021, 08:06
Official
Good morning Leranzo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
LN
Leranzo N's updateReviewer Update
21 Jan 2021, 08:15No one ever calls you back i have been promised that I would be called back twice since monday still nothing
LN
Leranzo N's update21 Jan 2021, 08:15
Reviewer Update
No one ever calls you back i have been promised that I would be called back twice since monday still nothing
LN
Leranzo N's updateReviewer Update
21 Jan 2021, 09:00I will be writing a review every day about you guys to track feedback and delivery of service as promised by the exchange department agent to have my query resolved in 7 to 14 days
LN
Leranzo N's update21 Jan 2021, 09:00
Reviewer Update
I will be writing a review every day about you guys to track feedback and delivery of service as promised by the exchange department agent to have my query resolved in 7 to 14 days
LN
Leranzo N's updateReviewer Update
22 Jan 2021, 08:32Day 2 of 14 no new feed back from Samsung South Africa
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Leranzo N's update22 Jan 2021, 08:32
Reviewer Update
Day 2 of 14 no new feed back from Samsung South Africa
LN
Leranzo N's updateReviewer Update
26 Jan 2021, 10:29Day 6 - Please feed back on progress
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Leranzo N's update26 Jan 2021, 10:29
Reviewer Update
Day 6 - Please feed back on progress