No commitment to warranty.

I had bought a microwave a few months ago. The microwave has a ten year warranty and I called in to find out which services centre it will be fixed at. They advised that I take it to liptonics which is one of thee service centres. When I took it there I was advised it will be fixed within three days. It was not fixed I had to call them for three weeks and noresponse from them was recieved even Samsung call centre could not reach them. I then spoke to aan saying he was sick and couldn't do the repairs so I must get h it the following day. I went to fetch it and was told they can't test it I must check it at home. At home the microwave still doesn't work. I called in at Samsung again and was told I must take it in to the shop I had bought if from which was game so they could take it to a repair Centre. I explained that I don't have the slip and the guy from Samsung said they can track it. I called in at game to advise I will be taking it in and explained what was said to me. The attitude I got from them and basically telling me they will take it in provided I pay for repairs. I called in again 3 times and was told different stories from the Samsung call centre. And I am still suck with a microwave that is not working for more than two months now while it's not even a year old.