No clue what they doing

<p>This is why Apple will continue to receive my hard earned money, 4 weeks ago my wife dropped off our Samasung Galaxy tab at the Canal Walk service centre to assist us in having the sim card slot repaired, we have not heard anything since. This Monday we went into the store and asked what was going on, the consultant committed to calling us back - big surprize! No call received! Today we received 2 smses from Samsung telling us to collect the device, we then received a call from these clowns asking us to collect, we then asked if it was ready and how much it would cost (when we dropped it off we asked them to quote before doing any work), we were told that they did not know the answer to either of these questions and would phone us back, well shock, horror we have not gotten called back!</p> <p> </p> <p>Maybe now Samsung will get a clue, find the phone and get us some definite answers or more likely leave us hanging in limbo for another 4 weeks with mystery smses and clueless calls. I must however thank Samsung for ensuring that my upcoming upgrade will once again be an Apple device and I will deal with them anyday of this lot.</p>