No Client Service and No Repair Service. Samsung is a product pushing machine and intends to help no one.

The absolute worst service I have ever experienced in my life. I will never in my life buy or recommend any Samsung product to anyone as it has the worst customer service. My Blueray player was linked to the internet and the recieved a software update from Samsung. This update then put the Blueray machine in a constant Booting mode. After a month of back an forth with the call centre they admitted it is their error and will fix the Blueray player. To sum up my process it took them another month to collect the device from my premises to well reinstall the correct software as nothing was broken. After another month's wait I contacted them again to follow up as this is not a rocket science job. They then informed me that it is fixed and will be sent my way. I recieved the machine today not know it will arrive today as no delivery time or date was discussed with me, luckily I was working from home. When I plugged in the Blueray player it came on but the image is stuck on the Samsung logo. So it seems they got it to stop booting just to let it give me a hole new problem. The customer service is terrible and then what can I say about the actual repairs as that also seems to be non existent. I will forever me anti samsung as they have proven to me they are not client driven but corporate driven.