IM
Itumeleng M
1 reviews | Active since May 2016
04 Jul 2022, 10:52
No charger and earphones with A53 cellphone
I have bought samsung A53 only to find out that iy does'nt come with ear phones and charger, Only a cable that cant even be plugged to any charger head. The phone doesnt have slot for earphones. Why didnt samsung unclude tge wireless charger and whireless earphones??
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Replies (2)
Samsung South Africa's replyOfficial
04 Jul 2022, 10:56Good morning Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply04 Jul 2022, 10:56
Official
Good morning Itumeleng,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
04 Jul 2022, 11:46Thank you for reaching out to us
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support .
Kind Regards,
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply04 Jul 2022, 11:46
Official
Thank you for reaching out to us
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support .
Kind Regards,
Kind Regards,
SamsungZA
:^NM