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yzelle S

1 reviews | Active since Jan 2012

22 Jun 2017, 13:05

no change given

<p>I went to Samsung Kollonade this morning to buy memory cards, the total was R198.00, I gave R200.00 the gentleman give me only the memory cards, I asked him where my R2.00 change is he said sorry but we don't have change and I rounded it of to R200.00, the tillslip total is R198.00, so do they tell every client that they don't have change and pocket it? There are banks nearby why not get change before you open your shop? I was there at 12h00 and no change? this is terrible will never buy any Samsung product again!</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Jun 2017, 13:36
Official

This is to acknowledge receipt of your complaint.


Kindly note your query has been escalated to our voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA