No callback

<p>I have been calling Samsung for feedback on a phone that was taken in for repairs and am gettin no joy, today while I was still on the phone with Ashlein the phone cut and when I called back. I couldn't get through to him was kept on hold by 1 of the call centre agent named Nyiko until the phone cutoff again, am asking myself if they dropping the phone on me or have a bad connection.</p> <p> </p> <p>Ashlein has my contacts details but he didn't even bother to call me back. He was suppose to give me his email address so I can email proof of purchase.</p> <p> </p> <p> </p> <p>Last week I spoke to Selalelo who promised to escalate the matter and informed me they will call me back within 48 hours. Till today I have received a callback from any1 at Samsung.</p> <p> </p> <p> </p>