SF
Shereen F
1 reviews | Active since Dec 2019
26 Dec 2019, 16:28
No call received
Posted a review a few days ago regarding the Samsung S10 Black Friday TV Promo and phone dead pixel problem. Was asked to DM my contact number.
To date no phone call has been received.
This is poor customer service coming from such a huge brand.
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Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
27 Dec 2019, 06:11Good day Shereen F,
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.
Kind regards,
The SamsungSA Team:^CK
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.
Kind regards,
The SamsungSA Team:^CK
Samsung South Africa's reply27 Dec 2019, 06:11
Official
Good day Shereen F,
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.
Kind regards,
The SamsungSA Team:^CK
We are sorry to hear about your experience.
We would like to escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with with your contact details or alternatively email us on tellus @samsung. com.
Kind regards,
The SamsungSA Team:^CK