PK
Prishal K
1 reviews | Active since Dec 2019
01 Mar 2021, 11:00
No answer on land-line or call centre
No answer on *** Emailed customer services manager Cleopatra at *** Query still on going. Such terrible service. I would just like a call from a manager with some authority to assist me. Prishal Kathard ***
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
01 Mar 2021, 11:01Good Morning Prishal,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply01 Mar 2021, 11:01
Official
Good Morning Prishal,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
PK
Prishal K's updateReviewer Update
01 Mar 2021, 11:02Thank you once again for the generic responses. If only someone credible can assist me
Prishal Kathard
***
Prishal Kathard
***
PK
Prishal K's update01 Mar 2021, 11:02
Reviewer Update
Thank you once again for the generic responses. If only someone credible can assist me
Prishal Kathard
***
Prishal Kathard
***