JM
Jonathan M
1 reviews | Active since Feb 2013
22 Dec 2023, 11:11
No answer for incompetency
Problem still not resolved
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
22 Dec 2023, 11:12Good day Jonathan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply22 Dec 2023, 11:12
Official
Good day Jonathan
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
JM
Jonathan M's updateReviewer Update
22 Dec 2023, 11:21Their favourite sentence:
We apologize for the inconvenience or your complaint has been escalated. We started this on the 19th..... Today is the 22nd. Escalation department doesn't understand the word escalation
We apologize for the inconvenience or your complaint has been escalated. We started this on the 19th..... Today is the 22nd. Escalation department doesn't understand the word escalation
JM
Jonathan M's update22 Dec 2023, 11:21
Reviewer Update
Their favourite sentence:
We apologize for the inconvenience or your complaint has been escalated. We started this on the 19th..... Today is the 22nd. Escalation department doesn't understand the word escalation
We apologize for the inconvenience or your complaint has been escalated. We started this on the 19th..... Today is the 22nd. Escalation department doesn't understand the word escalation