DM
Darryl M
1 reviews | Active since Mar 2021
30 Mar 2021, 16:38
NO AFTERSALES SERVICE
There is no AFTER SALES Service, took a monitor in for repair 2 weeks ago and still waiting for a replacement. When you call you just get told it is waiting for approval. There is definitely no customer service or after sales service. Be careful what you order online.
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Samsung South Africa's replyOfficial
30 Mar 2021, 16:39Good day Darryl,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply30 Mar 2021, 16:39
Official
Good day Darryl,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM