1 reviews | Active since Aug 2009
No after sales service
<p>So I bought my wife a Gear Fit 2 last year. Over December she lost the watchstrap clasp. Samsung are still marketing the Gear Fit 2 in South Africa but don't stock replacement parts or straps. Bit of a con if you ask me, since there is zero aftermarket care. Guess what brand I won't be buying as a replacement Smart Watch..... Oh and my new cell phone; Nope it won't be a Samsung either</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
