1 reviews | Active since Nov 2016
No after sales service
<p>I bought a fridge, with which I had a problem with and was repaired under warranty. The problem has come back again and trying to get Samsung to assist me is not happening. </p> <p> </p> <p>I have contacted the call centre numerous times with no assistance or feedback. supervisor or manager is meant to call me and nothing. This has been going on for months now. </p>
This is to acknowledge receipt of your complaint.
Please note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Please note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
