No after care to loyal customers to the Samsung Brand

I am a loyal Samsung supporters for over 20years, this is in all products such as cellphones, TV's and Home appliances; however I am experiencing a major stumbling block currently when it comes to after care. Within a period of 10 days I experienced damagr to no less than 3 of my Samsung products. My conventional microwave oven, my side by side fridge freezer and my washing machine. Two of the 3 products I cannot repair as components have been discontinued. I have spoken to a number of persons at the centralised call center receiving one excuse after the other. My grip is that I am wanting to replace some of the items but am forced to go to other makes as Samsung don't even want to offer me a special rate in make my replacement. I do not expect a handout but a simple gesture towards the purchase would have been welcome.