CA
Candice A
1 reviews | Active since Jan 2015
30 Dec 2023, 11:26
No adapter with new phone
Absolutely stupid that your new phones don't come with an adapter and your support page claims it is in the interest of environmental friendliness. What *******, this is a money making scheme, just tell the truth. This is why Oppo is better!
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
30 Dec 2023, 11:28Good day Candice,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply30 Dec 2023, 11:28
Official
Good day Candice,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's replyOfficial
02 Jan 2024, 09:22 Good day Candice,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK
Samsung South Africa's reply02 Jan 2024, 09:22
Official
Good day Candice,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^KK