1 reviews | Active since Apr 2015
nightmare at samsung.CUSTOMERS BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>on my new contract with telkom i received a wireless charger,which did not work from day 1.thereafter my nightmare began .ive been ballbatted brtween samsung and telkom and samsung customer service.+-2 months with no success.all claiming not their respnsibility.telkom contract ,samsung fone,samsung charger.so whose responsible for defective charger.i guess the answer lies in the life hereafter as all are 100% convinced that it is not their responsibility</p> <p>RESULT I HAVE GIVEN UP AS TIME COST,PETROL COST EXCEEDS COST OF CHARGER.</p> <p>CUSTOMERS BEWARE\\\\\\\\\\\\\\\</p>
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This is to acknowledge the receipt of your complaint.
Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service execute will contact you with further discussions on this matter.
Regards,
Samsung Team.
