NG
Nelisa G
1 reviews | Active since Nov 2018
30 Dec 2020, 11:51
New year’s with no fridge
Bought a french Double door fridge,now it’s hot like a box I called Samsung and they sent a technician who came at 19h00 ,saying it’s late for the job Samsung always say they have 10 year warranty but you pay every time for technician to come out
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Samsung South Africa's replyOfficial
30 Dec 2020, 12:22Good Day Nelisa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply30 Dec 2020, 12:22
Official
Good Day Nelisa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM