New Samsung Tab S2

Good day, I send e-mail to samsung on 18-01-16 at 09:00am. My husband (Mr John Pollock, ***) bought me the Tab S2 as a Christmas present which he did from FNB online on the 12 of November 2015.<br> On the 11th of January 2016 after using the tablet I put it down on the dining room table. 5 Minutes later when I picked it up there was a crack on the screen which was only visible when the tablet was off.<br> I was so shocked, we immediately phoned Samsung Service Centre at Century City. They advise to bring the Tab in. On the 12/01/16 we took the Tab to Samsung (Ref CS-***). I tried to explain to them what happened and that nobody was near the tablet, it was not dropped or mishandled. I would like to know if this is the same problem as the Samsung phones where the screens crack for no reason at all and will this happen again.They took the Tab and said to wait 5 days for a quote and no matter what I will have to pay for this. I was almost in tears as it felt that they did not understood me and the manager kept on saying \sorry you will have to pay no warranty on screens. Samsung JHB ref *** and Century City to date I have no responce from them and no TAB."