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elliot J
1 reviews | Active since Mar 2022
07 Mar 2022, 09:18
NEW SAMSUNG ONLY LASTED A YEAR
BOUGHT THE NEW SAMSUNG 21 ULTRA - HAD IT FOR A YEAR AND IT JUST WENT OFF - THEY CALL IT THE SCREEN OF DEATH? IF THIS IS A PROBLEM ON THE PHONES THEN WHY WAS IT NOT RECALLED?
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Samsung South Africa's replyOfficial
07 Mar 2022, 09:36Good morning Elliot,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply07 Mar 2022, 09:36
Official
Good morning Elliot,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS