1 reviews | Active since Feb 2022
new product, same mistakes
I bought me the Samsung galaxy buds+ about 2 years ago.. They worked lovely for the time i had them but one problem kept occurring but i wasn't too bothered. Whenever i got the buds connected and listening to music or watching a movie, whenever i get a phone call it works but soon afyer the call then the buds dont work at all. I had to restart them countless times before they worked again but like i said it didnt bother me. Now I've gotten me the buds 2 on a add on contract and the new ones are still doing the same thing my old buds did. Now its starting to bother me because these were suppose to be a upgrade from the previous buds but yet, they are the same because sitting with the same problem on two different samsung bud products. I need help because this makes no sense because i heard the huawei buds doesn't do this and i want to give samsung a chance to fix this before i decide to switch brands because this is ridiculous.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
