DD
Danie D

1 reviews | Active since Sept 2012

23 Jan 2023, 13:32

New phone not working

New phone did stopped charging within a week.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply23 Jan 2023, 13:34
Official
Good day Danie,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
;^NM
Samsung South Africa
Samsung South Africa's reply23 Jan 2023, 14:37
Official
Dear Danie,

Thank you for posting your comment 

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Kind Regards, 
Samsung ZA 
;^NM