NM
Neo M
1 reviews | Active since Dec 2018
25 Apr 2020, 18:10
New phone keeps restarting
In june 2019 i took a Galaxy A50 on contract, its been less than 1 year and the phone keeps freezing and restarting itself.
I performed a factory reset and that has nlt helped the problem at all.
I need someone to fix this phone or give me a new one, disappointed with the mediocre product from Samsung.
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
25 Apr 2020, 18:36Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS
Samsung South Africa's reply25 Apr 2020, 18:36
Official
Good day
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:
^SS
