NM
Neo M

1 reviews | Active since Dec 2018

25 Apr 2020, 18:10

New phone keeps restarting

In june 2019 i took a Galaxy A50 on contract, its been less than 1 year and the phone keeps freezing and restarting itself.

I performed a factory reset and that has nlt helped the problem at all.

I need someone to fix this phone or give me a new one, disappointed with the mediocre product from Samsung.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply25 Apr 2020, 18:36
Official
Good day
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
 
Regards,
SamsungSA:
^SS