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Grahame B
1 reviews | Active since Jun 2019
03 Jul 2020, 11:34
New Apps not available on all Samsung TV's
I have a later model smart TV (+- 2015) and none of the newer apps ie: dstv now are available on the samsung app store. I called yesterday and spoke to a "TV specialist ???? " and was basically told to buy a new TV. I really feel that the apps are small files and these should be made available on all smart products.
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Samsung South Africa's replyOfficial
03 Jul 2020, 12:09Good day Grahame
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:LZ
Samsung South Africa's reply03 Jul 2020, 12:09
Official
Good day Grahame
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:LZ