MD
MARIANNA D

1 reviews | Active since Jul 2017

18 Jan 2018, 11:03

#neverbuysamsung #ilearntmylessonavoidsamsungliketheplague #thanksfornothingsamsung

One year later- thousands of calls- lots of frustration- and I am told Samsung cannot fix a top of the range- really expensive fridge purchased in another country that is only 4 years old- well 5, if you add on the whole of 2017- waiting to be fixed. Word to the wise- don't buy Samsung- it'll take years off your life- rather buy a fridge from a company with good after sale service- it's worth the extra cost! Thanks for nothing samsung

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Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Jan 2018, 13:12
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***


A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA