HD
Hanno D
1 reviews | Active since Feb 2021
29 Jan 2025, 10:20
Never wrong
Reached out to them to help resolve a concern about a voucher that was wrongly advertised by a service provider. Their response was ultimately that they understood how I felt, but that I should just accept it and move along. I will not be doing any further supporting of any sort of Samsung device. This has happened time and time again with my Samsung upgrades.
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Samsung South Africa's replyOfficial
29 Jan 2025, 10:22Good day Hanno,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Jan 2025, 10:22
Official
Good day Hanno,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM