PR
Prince R
1 reviews | Active since Mar 2019
29 Mar 2019, 18:43
Never going to buy a Samsung Ever !
Samsung keeps giving me a date for my repair and no one shows up on that day.
I have waited for 2 months for a fridge repair and I paid my callout fee . The Fridge has been repaired countless times in 4 Years
Samsung is a Bad Product and their service is terrible.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
29 Mar 2019, 18:53Good day Prince
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NN
Samsung South Africa's reply29 Mar 2019, 18:53
Official
Good day Prince
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NN
Samsung South Africa's replyOfficial
29 Mar 2019, 18:55Good day Prince
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NN
Samsung South Africa's reply29 Mar 2019, 18:55
Official
Good day Prince
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^NN
PR
Prince R's updateReviewer Update
01 Apr 2019, 10:32Samsung tried to reach me on Saturday and called my wife instead. I tried to call you back with no avail
PR
Prince R's update01 Apr 2019, 10:32
Reviewer Update
Samsung tried to reach me on Saturday and called my wife instead. I tried to call you back with no avail