KS
Kobus S

1 reviews | Active since Jul 2013

08 Dec 2016, 20:45

Never get back to the client

<p>I bought a Samsung s7 for my wife on the 14 th Nov tried to claim the gear vr but the app didnt work after more then 15 calls and lots of mails still no feedback</p> <p> </p> <p> </p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply09 Dec 2016, 08:09
Official

Good day Kobus,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA