kK
karenmaharaj K

1 reviews | Active since Apr 2017

24 Sept 2020, 19:36

Never Ever purchase from Samsung Online COS iF THERE IS AN ISSUE OR PROBLEM THEY WILL NOT HELP, YOUR MONEY WILL BE WATER DOWN THE DRAIN

My reference number is ZA***. I have emailed, phoned and even posted last week too on Hellopeter to which you rep**** and when I emailed you(***), not even an acknowledgement of receipt of email. The email I sent has the issue. I am infuriated by lack of any professionalism when it comes to aftercare. I require a refund asap. To you it may seem pretty as you a large company, but I won't hesitate involving the Ombudsman.

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply24 Sept 2020, 20:02
Official
Good day Karen

We apologize for the inconvenience.

Please advise if you had redeemed and if so please provide redemption reference received via email so to further assist.

Thank you
:^TM
kK
karenmaharaj K's update24 Sept 2020, 22:06
Reviewer Update
I haven't redeemed anything. They haven't even collected the faulty tablet even let alone a refund. This is so unprofessional
kK
karenmaharaj K's update24 Sept 2020, 22:07
Reviewer Update
I even emailed you last week, and explained all, and you didn't respond. I sent email 2x to you