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clyde.bickford clyde.bickford
1 reviews | Active since Apr 2017
14 Jun 2021, 13:09
Never ever buy Samsung products again
My Samsung tv became faulty (under warranty), and I have spent several (20+) hours following up on my Service Request every 2-5 days for over 3 months, which has been closed as "resolved" 4 times without me having even received any contact by Samsung, their Service Centre nor any senior official whom I've requested become involved in this perpetual battle against absolute uselessness.
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Samsung South Africa's replyOfficial
14 Jun 2021, 13:11Good day Clyde,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply14 Jun 2021, 13:11
Official
Good day Clyde,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM