CN
COLLEN N
1 reviews | Active since Mar 2022
28 Apr 2026, 11:37
NEVER BUY FROM THESE IDIOTS
Hi
I've never had to deal with useless people like Samsung!
30 days since the purchase, No Delivery, No Refund, No update unless i call them.
The only time I get an update from Samsung is if I initiate the call or send an email.
Up to today no one is phoning and updating me. I called this morning to get an update to indicate that Samsung really does not care.
Why should I be following up when you're supposed to keep me updated?
From 28 March to 28 April - no delivery, and no refund, and no update unless I call!
DO YOURSELF A FAVOUR AND NEVER BUY FROM THESE IDIOTS
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Replies (1)
Samsung South Africa's replyOfficial
28 Apr 2026, 11:39Good day Collen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply28 Apr 2026, 11:39
Official
Good day Collen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM