Never buy a Samsung TV

I bought a new Samsung smart TV from Makro 8 months ago. It came with a 2 year guarantee. 13 days ago the picture disappeared and the TV kept switching on and off automatically. Needless to say, I contacted Makro ASAP and the service I initially received from them was good, but that's where it ended and the nightmare started. Makro logged the query with Samsung and I was told to wait 24-48 hours for them to get back to me. Nobody from Samsung contacted me after 48 hours and I had to follow up. Samsung informed me that a technician would come to assess the TV and repair it on site. I was informed that if they cannot repair the TV on site immediately, they would replace the TV with a new on. THIS WAS A BLATANT LIE! Their technician came to repair the TV and told me that they have to take the TV in for repair, and that they don't have a new TV for me. Their technician left and simply closed their case blaming me by saying I refused to let them take the TV to their workshop for repair! That was a week ago and nobody has had the decency to follow up with me. Since then I have called Makro and Samsung numerous times. Each time I get an uninformed service consultant leading to extreme frustration and each time I get told to wait 24-48 hours for somebody to get back to me. They are useless, inefficient, *********** and even have the audacity to lie to their clients. Samsung are *****!!!! Tomorrow will be 14 days without a TV!!!!